Privacy Policy

1. Introduction

RielloPro ("we", "our", "us") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data Controller

The data controller responsible for processing your personal data is:
RielloPro S.p.A.
Via Ing. Pilade Riello, 7
37045 Legnago (VR), Italy
Email: [email protected]

3. Information We Collect

We collect information that you voluntarily provide through:

• Contact forms and quotation requests (name, email, phone, company, project details)
• Newsletter subscriptions (email address)
• Blog comments (name, email, website)

We also automatically collect certain technical data through cookies and similar technologies, including IP address, browser type, pages visited, and visit duration.

4. How We Use Your Information

We process your personal data for the following purposes:

• Responding to your product inquiries and quotation requests
• Sending technical documentation you have requested
• Connecting you with authorized distributors in your region
• Improving our website content and user experience
• Complying with legal obligations

5. Legal Basis for Processing

We process your personal data based on: (a) your consent, (b) the necessity to perform or prepare a contract, (c) our legitimate business interests, or (d) compliance with legal obligations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, typically no longer than 36 months from your last interaction with us, unless a longer retention period is required by law.

7. Data Sharing

We may share your information with:

• Authorized distributors and service partners in your region (to process your inquiry)
• IT service providers who help us operate the website
• Legal authorities when required by law

We do not sell your personal data to third parties.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Cookies

Our website uses essential cookies required for site functionality and analytical cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

10. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact

For privacy-related inquiries, please contact our Data Protection Officer at [email protected].